✈ Order Over $30 Free Shipping ✈ 3-5 Business Days ✈

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Shipping Policy

SHIPPING METHODS

We ships merchandise worldwide by UPS, USPS, FedEx & DHL. We have warehouses in US, UK, DE, JP & HK. According to your shipping address, we will fullfil your order from neareast warehouse.

SHIPPING COST

Free Shipping for all orders over $30.
For International Shipments. We can ship to most countries in the world. If your shipping address is outside of United States, you might be charged a shipping fee. Contact us to calculate your shipping fee before your purchase.

DELIVERY TIME
Most of US / EU orders will be shipped within 1-2 business days and should arrive within approx 5-7 business days after shipping. Tracking number will be updated to you by email once order has been processed.
If the item you purchased is sold out, we will inform you as soon as possible by email. Delivery time depends on your decision, to wait for it or cancel the order.
For International orders, it will cost 1-2 weeks for delivery if we don't have local warehouse in your country.

ORDER CONFIRMATION

a). Order confirmation
The order confirmation email will send to you when you completed your order. It includes a summary of the items on your order and shipping address & billing address information. Once you have confirmed, we will ship your order out on time. Note: Please doublle check your shipping address and confirm you leave us a valid contact number / email address.

b). Order Processing
Orders placed before 5pm PST will be processed the same business day. Orders received after 5pm PST will be processed the next business day.

c). Shipment Notification
Once your order has shipped, we'll send a shipment notification email. This email includes the carrier name, tracking number, and delivery date. You can click the tracking number to track your package on the carrier's website.

d). Tracking Information
If you can not find any tracking information for your order, please feel free to email us "support@tchmart.net". And kindly tell us your order Id that will help us to check it more efficiently.